Thanks for signing up for the program!

This questionnaire is part of our Optimised Delivery Process™ and is going to help us gather all the information that we need in order to build and customize your membership platform and deliver it to you in record time.

Of course you’ll be able to change everything by yourself afterwards so you have total control of the platform.

Wherever applicable you’ll see screenshots of a sample site we’ve built to help you understand what we can customize for you.

You’ll of course get access to our Empower Me Tech Lab tutorial videos where you’ll be able to make changes, add your content and copy, change your colors, fonts if you’d like later on, …

Please go through the document and fill out what you can. Skip if you don’t know. We’ll fill the rest together during our call. Please test username and passwords before you copy them.

If you have any questions email us at clientcare@newsoftwaremarketing.com so that we can assist you.
I look forward to speak to you and get started!

Nathalie

Logins

HOSTING: (this is were you “rent computer space” to store your website online). If you don’t have one we recommend SiteGround. (You can choose their first package, it’s enough for you to get started.)
(This is NOT your wordPress admin login)




REGISTRAR: This is where you have purchased the domain name. If your domain name is not linked to your Hosting yet (you just bought it and never used it) then we need that login information. If you need to purchase your domain name you can do so on Namecheap.




MEMBERSHIP/COURSE INFORMATION


URL where you want the membership to be installed. We recommend you either use a new domain just for that or you create a subdomain of an existing domain, for example members.yourdomain.com


Is the domain/subdomain already created on your hosting (there is a folder ready to receive the membership) ? :
Yes
No
I don't know!

Is the domain or subdomain empty (we can delete everything and start from scratch?)
Yes
No

LINKING YOUR EMAIL SYSTEM

What is your Email System? Select the corresponding box and fill out the information needed.

If you don't have one yet or are looking to change we recommend ActiveCampaign



ActiveCampaign

Instructions to get it: login to your AC account, at the top right corner right click on your name and go to Settings, then go to Developer, you’ll see there the URL and Key. paste it below.

Don't have an account yet? (Lite package is ok)






Infusionsoft

If you need to create an account for us please use the email clientcare@newsoftwaremarketing.com, otherwise please provide a working full admin login account below



Convertkit

Provide your login and password below



Ontraport

Provide your login and password below



Drip

Provide your login and password below



Mailchimp

Provide your login and password below



Choose your Membership plugin

We offer 2 options for your membership  plugin: AccessAlly or MemberPress.

Why only 2 and why these 2? Because we have to provide tutorial videos to show you how to take it from there so we’ve decided to concentrate on our 2 favourites.

The two platforms allow you create a learning platform with multiple courses, a recurring membership and even add your freebies to the platform.

AccessAlly is much more powerful and flexible, it comes with reporting on what your members are doing and is a 2 way synchronisation with your CRM. MemberPress is ideal if you just need a simple subscription model with a friendly sign up process.

AccessAlly

AccessAlly works with Active Campaign, ConvertKit, Infusionsoft and Ontraport only and needs to be purchased separately. If you don't have a license yet we have a link for a trial for you. AccessAlly PRO comes with ProgressAlly which will handle  the progress tracking, assessments/quizzes and gamification for your membership.

We have a special deal link for a 1 month trial for $7 : AccessAlly $7 trial

MemberPress

If you choose MemberPress,  you can purchase a license here : MemberPress

What do you choose ?
AccessAlly
MemberPress

LOGIN INFORMATION



ACCESSALLY ONLY - RECEIVING PAYMENTS

I want to use AccessAlly order forms Paypal (no recurring) and/or Stripe
Yes
No


MEMBERPRESS ONLY - RECEIVING PAYMENTS

I want to use MemberPress to create buy button?
Yes
No


If using Paypal

Setup your Paypal Business account so that it’s ready to receive payment then retrieve your Paypal token and enter it below. (if you plan to use Infusionsoft for your order forms you do not need to fill out this section here, it will be done inside Infusionsoft).

Not sure how to get all the information ?




If using Stripe

Setup your Stripe account; Go to API, under API keys:



LAYOUT/LOOK of Your Membership

The following images are going to show you the layout that we will be implementing for you. Logo, banner, colors and fonts will be changed and customized to your needs if you want them to. Your pages for your course/membership will also be created and customized to fit the branding.

We recommend you create a dropbox or google drive folder and share it with us at services@wphelpclub.com. Name the folder with your name/domain name so we can recognise you That’s where you can share information with us.

LOGIN

This is the page layout that will allow your members to login.

DASHBOARD

This is the page that your members will see after they login no matter what they purchased/signed up for. This page is optional if you only plan to offer 1 course/program and prefer to send them directly to your course page, we can do that.

This example shows you 3 badges: 1 for a free content freebie, 1 for a free course and one for a paid course. We’ll be implementing 1 badge/1 course with this package and you’ll have all the training necessary to add your own with the tech library.

MODULE/LESSON PAGE

This is the page that your members will see when they click on the program/course badge.

This layout has a vertical menu that allows them to navigate through the entire course if applicable. That menu can be easily customized or deleted if not needed.

CONTACT/SUPPORT PAGE

This is the page that your members can go to if they need to get in touch with you. It can have a contact form, an email address, however you want them to be able to get in touch with you.

RESOURCES PAGE

This is the page that your members can go to for extra resources from you (links to articles, videos, audios, tools,.), this is where you get to be resourceful for your members. that page can be deleted if you don’t want it.

FAQ PAGE

This is another optional FAQ page that you can use to answer FAQs.

CUSTOMIZATION

Now that you’ve seen the layout, let’s talk customisation!

STYLING

• If you haven’t already, go create a google drive or dropbox folder for this project. This is what we’ll be using to gather your graphic information.
• make sure you invite us at services@wphelpclub.com
Name the folder with your name/domain name so we can recognize you!
• Link to the google drive or dropbox folder (enter the url even if you’ve just invited us)


Customisation for Login

1. Logo : we recommend a size of 300px*100px (as shown in screenshot). If your logo is more vertical it will increase the height of the top section.


2. login background image : we recommend an image that is 2000*1300. The image should not contain text that you want readable and it should be ok if it’s partly covered (especially for mobile where we don’t see much of the image anyway).




- Developed by New Software Marketing

Course page

COLORS

Specify the color palette you’d like use to use. In this example if have a black and grey and a pink accent color but you can choose something different (and you’ll be able to modify it later as well).

If you already have that information on a file place it in the folder.


Don’t have a file for your colors? No problem! Enter your colors below (in format #DFDFDF) :




Dashboard Images

7. You can have a banner at the top of the dashboard page. If you want one, place the file in the folder. Recommended banner size: 2000*400 to 2000*530



8. The course badge for your course. This is the image they will click on to get access to the course. You can provide a second image that is either greyed out or that as the mention “Learn more” or something like that, that we can use to display if the member does not have access. it will send them directly to either a sales page or the page of your choice. We’ll set it to direct to the template sales page and you can modify it anyway you’d like with the tutorial videos.

Badges can be round, square or we can just use text links
-> I don’t want images just text
-> I have put the file(s) in the folder

Course Banner

COURSE IMAGE

You can have a course banner displayed here. This is optional. Recommended banner size: 2000*400 to 2000*530

->I don’t want a course banner
->I want a banner, I have placed a course banner in the folder
->I want a banner, I want to use the same banner as the dashboard

FONTS

The theme we are using (Divi) comes with tons of google fonts pre-loaded. You’ll need to choose 2 but you’ll be able to use any font in the future. We’ll set you up with a font for headings/titles and a font for your general body text. Here is the list of fonts supported by Divi.

Our tutorial library will show you how to add paid/other fonts to your site if that’s something you’d like to do in the future.



Can’t decide? Here are some great font pairing for you to choose!

MONTSERRAT (headings)

Body in Open Sans

ROBOTO (headings)

Body in Lato

AMATICS SC (headings)

Body in Droid Sans

OSWALD (Headings)

Body in Open Sans

Your font choice ?
MONTSERRAT / Open Sans
ROBOTO / Lato
AMATICS SC / Droid Sans
OSWALD / Open Sans

Not sure? Just pick something you can change it later :)

MEMBERSHIP/COURSE INFORMATION

NUMBER OF STAGES OR MODULES AND THEIR NAMES (if you have name). If you prefer to use Module 1… or Lesson 1 that’s cool too just let us know below. A module defines a PAGE. you can have more than 1 video on 1 module. This defines the pages we will create for you as part of the course.


MEMBERSHIP/COURSE DELIVERY

How will your course be delivered? Do they have access to all the pages at once? if not how is it dripped?

Option 1:



Option 2:



Frequency:




DASHBOARD LAYOUT AND CONTENT

What content do you want to display on the dashboard?
Do you want a welcome video?
Do you want to display badges organized in different sections/rows like YOUR RESOURCES, YOUR PROGRAMS?

Be as specific as you can. Describe below how you'd like the page to be layed out.

Example:
Banner
Title (centered)
welcome video
1 Row with 4 columns for 4 badges (1 for the freebie, 1 for the course, 1 that links to facebook group and 1 that links to Resources)


MEMBERSHIP/COURSE CONTENT

What will each stage/or module contain? videos? downloadables? Audios?

Be as specific as you can. You’ll be able to modify it later but the more specific the closer we can get to the final product.


RECEIVING PAYMENTS

What is your pricing structure?

Example:
course A : $497 or 2 payments of $300

Membership : $37/month


LIST OF PAGES THAT YOU WANT (Check all that apply)












Comments: (Put a comment here if you’d like any page named something else)


YOU’RE ALL SET!

CLICK SUBMIT BELOW, you should see a thank you message saying that it was successfully sent.

We’ll get back to you shortly once we’ve
reviewed the information you sent us to make
sure we have everything we need!

 

Any Questions? Email us at
clientcare@newsoftwaremarketing.com